Instead, notify the support team immediately by sending a support ticket. Should someone claiming to be a CCP associate request your password, don’t give it. NOTE: No employee of CCP or one of its authorized representatives will ever ask for your password.
Interfering with the performance of the EVE Online servers or web site.ī.Defrauding another player of his account through use of misinformation or impersonating an EVE Online official. Is aware of an exploitable bug and fails to report it to Game Masters and/or distributes the information to other players.Īn immediate permanent ban of an account may result from attempting to or successfully:Ī. Funds or goods received from the benefits of macroing are subject to removal from the player’s inventory.Ĭ. Is discovered to be employing the use of a third party program to macro illegally. Creates a character using a name that is misleading and causes others to believe he is a fair target, such as a non-player pirate or other NPC entity.ī. Severe offences may result in an immediate ban without warning however, warnings may be given for first time offenses, followed by account suspensions of varying degree and ultimately a permanent ban if a player:Ī. macro or cheat program) that disrupts game mechanics, is considered unfriendly or gives an unfair advantage by misusing game features in a way for which they were not intended. A player has created, distributed or advertised an illegal 3 rd party program (i.e. A player renders himself invulnerable through the use of a bug.į. A player has engaged in activity that intentionally causes others to lose connection, suffer latency issues (lag) or to crash to desktop (CTD).Į.
Players found to have received the benefits of this exploit may also face reprimand, from removal of the items in question up to, and including, banning of their accounts.ĭ. An account holder guilty of employing “duping” exploits. A player who has been previously warned for exploiting and continues to exploit, whether using the same exploit or another.Ĭ. Investigation shows that a player has employed the use of an exploit tactic despite a public announcement being made to alert players they will be banned for using it.ī.
Filing an appeal does not guarantee that the action will be reversed.Īn immediate permanent ban of an account may result if:Ī. Should you receive a warning or ban that you feel was not warranted, you may appeal the decision by contacting Customer Support. These documents may be revised from time to time and it is the player’s responsibility to stay abreast of any changes. Players are urged to familiarize themselves with the information here as well as all of the other related documents outlining our rules and policies. Reprimands will be given at the GM’s discretion and may vary from case to case, based on the aforementioned criteria.
When making a determination about how best to address a situation, our game masters conduct a thorough investigation of the incident in question, the seriousness of the offense and the user’s previous history. Taking action against one of our players, particularly in regard to banning an account, is something we would like to avoid, but realistically must do in order to protect other players or the quality of service we strive to provide to our subscribers. Therefore, this document should not been seen as all-inclusive, but rather to give our players a general idea of the guidelines we follow in dealing with these or similar cases. Our players are free-thinking, creative and sometimes crafty individuals who possess the ability to enter into situations or create scenarios unexpectedly. Though we have made every effort to anticipate all the possible circumstances we may encounter as caretakers of the persistent world of EVE Online, there issues may arise that we had not foreseen.
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